HAVING PROBLEMS LICENSING
Does Eagle need a license?
Eagle is licensed ussing FlexLNET Publisher licensing technology.
If you have an issue with FlexLM or FlexNET licensing for a product other than Macrovision Eagle then please contact Flexera Software
The type of license you have depends on the product version you are using. You can find out more available about license types here.
In 2012 Eagle licensing changed to FlexNET Publisher (FNP) systems. Both HaspID and FlexLM licensing are nw EOL (End of Life) and phased out. We do encourage users continuing to use our product to move to the FNP.
There is a new Licensing Guide for developers and administrators which is available from the link on this page.
Do I need a driver?
All FNP FlexID licensed Eagle software requires a USB hardware device. The standard Eagle installations will install the driver automatically. ONLY USE THE SUPPLIED DRIVERS
FlexID - You MUST install the supplied driver BEFORE plugging in the USB FlexID. You must use the supplied Macrovision driver and not the plug and play driver found automatically on Windows.
When do I need a new license file?
License files usually have a built in expiry date. This will be automatically renewed to the latest version if the license is covered by TUC (Technology Upgrade Contract). Extended licenses locked to a specific verion and machine are available but these may not be upgraded or transferred to new platforms.
Is Licensing different between Versions?
Each major and interim version release normally requires a license file upgrade. FlexNET licensing is now combined for different versions meaning the license file supplied will run all of these versions simultaneously if you have the latest version license file. Refer to the Licensing Guide for details.
Is there any special FlexNET known issues for standard Windows installations?
By default the Internet Connection Firewall (ICF) is turned on with the releases of Windows, this means that when you start the License Server the Windows Firewall will pop up prompting you to either keep blocking this connection or unblock the connection. This occurs for the MVISION.EXE, LMGRD.EXE and EAGLE.EXE files. If when requested you allow these connection and try to check out a license everything should be fine, however if you have blocked this connection and someone on the network tries to checkout a license, they will be denied with Error -96 Vendor Daemon down. So to prevent this from happening you must ensure you unblock both the lmgrd and the mvision on the Windows (or any other) Firewall. If this is not set locally and is done via a group policy by your Network Administrator, you need to check with the Administrator that these connections have been allowed. Note these policies should also be replicated to other network monitor systems you may have installed.
LICENSING NOTICE - RELEVANCE ALL USERS
2016 - FNP (FlexNET) Licensing
The only supported licensing system for Eagle is the FlexNET Publisher licensing system. FlexLM and Hasp licensing are now EOL and will need to be upgraded to FlexNET. Contact sales or support for details.
Eagle Licensing Guide
Version 3.2.1 2016 Guide to Eagle licensing for FlexNET while also outlining FlexLM Plus [EOL] differences.
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FlexID installer 16Mb
Version 11.2008 June 2008 for 32bit bit platforms. Windows 2000, Windows XP, Windows 2003, Windows Vista, Windows 7 Windows 2008 R1. Please contact Support for access to this driver. 64bit platforms should use the MacID and FlexPlus LMS
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Looking for information about Macrovision Software Agent, Macrovision Software Manager or generic FlexLM/FlexNET support please contact Flexera
How do I resolve the problem where FlexNET Tools fails to find FlexID number in the Host ID tab ?
Resolve this issue by removing any existing drivers and reinstall the supplied FlexID drivers.
I have tried to remove FlexID drivers and there still seems to be some evidence that they are not fully removed. What can I do as they still appear to exist and any new installation of the drivers fails?
The FlexidClean Utility should remove drivers of all types, particularly older release versions, allowing you to start with a clean driver install.